Fast, secure, and reliable delivery for your precious jewelry
At Afzoy, we understand that receiving your jewelry is an exciting moment. That's why we partner with trusted courier partners to ensure your precious pieces arrive safely and on time. We offer domestic shipping across India and international shipping to select countries.
We offer multiple shipping options within India to suit your needs:
| Shipping Method | Delivery Time | Shipping Charges | Free Above |
|---|---|---|---|
| Standard Shipping | 5-7 business days | ₹50 | ₹1,000 |
| Express Shipping | 2-3 business days | ₹150 | ₹5,000 |
| Priority Shipping | 1-2 business days | ₹300 | ₹10,000 |
| Same Day Delivery | Same day (within select cities) | ₹500 | - |
Same day delivery is available in the following cities for orders placed before 12 PM:
We ship to over 20 countries worldwide. Shipping charges and delivery times vary by destination:
| Country / Region | Delivery Time | Shipping Charges (INR) | Free Shipping Above (INR) |
|---|---|---|---|
| United States (USA) | 10-14 business days | ₹1,500 | ₹25,000 |
| United Kingdom (UK) | 8-12 business days | ₹1,200 | ₹25,000 |
| United Arab Emirates (UAE) | 5-7 business days | ₹800 | ₹20,000 |
| Canada | 10-14 business days | ₹1,600 | ₹30,000 |
| Australia | 10-14 business days | ₹1,800 | ₹30,000 |
| Singapore | 6-8 business days | ₹1,000 | ₹20,000 |
| Malaysia | 5-7 business days | ₹900 | ₹15,000 |
| Other Countries | 14-21 business days | ₹2,000 | ₹40,000 |
We take pride in our craftsmanship. Here's what to expect after placing your order:
Processing time is separate from shipping time. You will receive a confirmation email once your order ships.
Once your order ships, you will receive:
You can also track your order directly on our website by logging into your account and visiting the "My Orders" section.
Enter your order ID and email address to track your shipment
All orders are fully insured against loss, theft, or damage during transit.
Your jewelry is precious, and we treat it that way. Our packaging includes:
All packages are discreetly packaged with no external branding indicating jewelry contents for security purposes.
Our courier partners will make up to 3 delivery attempts:
After 3 failed attempts, the order will be returned to us. Return shipping charges will be deducted from any refund issued.
While we strive for on-time delivery, circumstances beyond our control may cause delays:
If your package is lost in transit, we will file a claim with the carrier and either reship your order or issue a full refund after claim approval (usually 7-14 business days).
For international shipments, please be aware of the following:
We currently do not ship to the following locations:
We reserve the right to refuse shipping to any address at our discretion.
A: Address changes can be made within 6 hours of order placement. Contact us immediately. After the order is processed, changes may not be possible.
A: Yes, COD is available for orders up to ₹25,000 within India. A nominal COD fee of ₹50 applies.
A: Orders are delivered by our trusted courier partners including Blue Dart, Delhivery, DTDC, DHL, FedEx, and India Post (for remote areas).
A: Specific time scheduling is not available. However, you can request delivery instructions (e.g., "leave with neighbor") in the order notes.
A: The courier will leave a missed delivery notice. You can reschedule delivery or pick up from the nearest courier office. ID proof is required for pickup.
A: We ship to most countries. During checkout, enter your address to see if shipping is available. If your country isn't listed, contact us for a custom quote.
A: Charges are based on order value, weight, dimensions, and destination. The final shipping cost is displayed at checkout before payment.
For shipping-related inquiries, please contact our shipping support team:
Afzoy Luxury Jewels - Shipping Support
Phone: +91 98765 43210 (Monday-Saturday, 10 AM - 7 PM IST)
Email: shipping@afzoy.com
WhatsApp: +91 98765 43210
Shipping Hours: Monday-Friday, 9 AM - 6 PM IST